Cancellation Policy

Consumers have the following right of withdrawal in accordance with the cancellation policy.

A. Cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day the contract is concluded.

In order to exercise your right of withdrawal, you must inform us, Bundesweites Schülerfilm- und Videozentrum eV, Lange Laube 18, 30159 Hannover,, by means of a clear declaration (e.g. a letter sent by post or an e-mail). Mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of the withdrawal

If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.

Premature expiry of the right of withdrawal

In the case of a contract for the delivery of digital content that is not on a physical data carrier, your right of withdrawal expires prematurely if you have expressly agreed that we will start executing the contract before the withdrawal period has expired and you have confirmed that you are aware of your Consent you lose your right of withdrawal with the beginning of the execution of the contract or when we have completely provided the service.


B. Withdrawal Form 

Model withdrawal form

(If you want to cancel the contract, you can use this form.)

Bundesweites Schülerfilm- und Videozentrum e.V.

Lange Laube 18

D-30159 Hanover

I / we (*) hereby revoke the contract concluded by me / us (*) for the provision of the following service (*)

_________________________________ _____________________________

_________________________________ _____________________________

_________________________________ _____________________________

  • Ordered on (*) / received on (*)
  • Name of the consumer (s)
  • Address of the consumer (s)
  • Signature of the consumer (s) (only if this is communicated on paper)
  • Date ______________________

(*) Delete where inapplicable.